These summarise real-life cases we’ve investigated. You’ll find stories similar to your own situation. Read them to help sort out your own problem, or to get an idea of how we might handle your complaint.
June 2020
Zahir took out a $17,000 bank loan to buy a car. The loan was arranged by a loan broker introduced t…
Eamon suffered serious injuries in an accident and was deemed unable to return to work. Life insuran…
Kamala took out a disability insurance policy in 1999 that would pay 75 per cent of her annual incom…
Hasan took out a bank loan to buy a car. The loan was secured against the car. He also took out mech…
Kenji transferred his $900,000 business loan to another bank. Eighteen months later, his company got…
May 2020
Wiremu transferred $150,000 to a binary options trading platform using his Visa and Mastercard credi…
Dominic transferred $7,500 to a binary options trading platform. He asked his bank to charge back th…
Laila wanted an extension to her home loan. She was in her 50’s and experienced difficulties with mo…
Franklin underwent surgery for a serious medical condition that left him mentally incapacitated for …