Communications and Outreach Coordinator, Wellington
Do you have excellent communication skills, a proactive can-do attitude and want to contribute to a fair banking sector? We are growing our team and have an exciting opportunity for a motivated person to join our friendly, supportive and highly engaged team! In this role you can make a real difference in people’s lives.
Mō mātou – About us
The Banking Ombudsman Scheme provides a free and independent dispute resolution service. We aim to resolve disputes between banks and customers quickly and fairly, and to learn from complaints to prevent future problems. Our goal is to improve banking for customers and banks through a fair banking sector. We offer a bright central Wellington office that overlooks the harbour, flexible working arrangements, a friendly office culture, and regular social events. We also offer wellness benefits including health insurance contributions, flu vaccines, free fruit and great coffee.
Mō te tūnga – About the role
As Communication and Outreach Coordinator, you will primarily be responsible for coordinating communication and outreach activities, including proactively identifying opportunities to improve people’s banking experiences and reduce complaints and disputes in the sector, through education and influence.
Ideally you will have:
- A relevant tertiary qualification in communications, or experience in a similar role
- excellent writing and communication skills
- a strong understanding of digital platforms, analytics and insights
- up to date knowledge and skills in the use of social media strong administration, planning and logistics skills
- excellent time and workload management skills
- an interest and understanding of the banking sector
- strong collaboration, interpersonal and relationship skills
- an understanding of Te Ao Māori
If you have all of that plus a great attitude, we want to hear from you!
Tono ināianei – Apply now
The Banking Ombudsman Scheme recognises the importance of diversity and inclusion and is committed to providing a working environment that embraces these values. We strive to increasingly reflect the diversity of communities we serve by including and valuing perspectives from all backgrounds including ethnicity, religion, gender, age, accessibility needs, sexual orientation, and national origin.
This role has the flexibility to be full-time or part-time.
Please let us know if you would like support or have any access requirements that will help you through the recruitment process.
Apply now by Seek
Rā katinga | Applications close: Wednesday 16 April 2025
Please note that we will begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.
If you have any queries about the role, please contact: [email protected]