better banking
Celebrating 25 years of helping New Zealanders
The Banking Ombudsman Scheme has been helping New Zealanders resolve banking complaints for 25 years. To celebrate, we have put together some videos that focus on the people and stories of the past quarter century.
Click here to watch 25 years of the Banking Ombudsman Scheme.
Latest news
Money Week- What does debt do for you?
02 Aug 2017
The Banking Ombudsman Scheme is pleased to support Money Week 2017. This year Money Week runs from 14 - 20 August 2017 with the theme ‘what does debt do for you’?
“Lending and debt often feature in banking complaints”- says Nicola Sladden, Banking Ombudsman.
“Debt can allow new opportunities but it also can come at a great cost.”
Opinion: Nicola Sladden on 25 years of putting things right
27 Jul 2017
As the Banking Ombudsman Scheme celebrates its 25th anniversary, the adage comes to mind: the more things change, the more they stay the same.
Banking has changed enormously in recent years – whether in technological innovations, consumer expectations or the regulatory landscape. Apps have replaced cheques, and banks are effectively open round the clock.
New Quick Guide: Children’s Bank Accounts
26 Jul 2017
The Banking Ombudsman Scheme has a new quick guide on children’s bank accounts. It covers setting up accounts, who owns the money and what happens if things go wrong.
