March 2025
New regime to help ensure banks treat customers fairly The Financial Markets (Conduct of Institutions) Amendment Act 2022 establishes a reg…
September 2023
We hear from many people whose relationship troubles have led to problems with their finances – whether they’ve separated from their partner…
Bank services It is important for banks to ensure that customers can continue to access banking products and services and operate them safe…
March 2022
Before you leaveGet travel insuranceIt’s a good idea to look into travel insurance before you book your flights. That way you can check your…
July 2021
Lending restrictionsThe Reserve Bank’s loan-to-value ratio restrictions mean borrowers must generally have a deposit of at least 20 per cent…
December 2024
A power of attorney is an authority given by one person (the donor) to another person (the attorney) to act on his or her behalf. This autho…
Two pieces of legislation deal with Council rates: The Local Government (Rating) Act 2002, obliges property owners to pay their rates. It …
Some banks sell policies provided by their own insurance divisions, and other banks sell policies supplied by separate companies. We can con…
The Reserve Bank of New Zealand Act 1989 requires banks to keep certain transaction information about deposits and withdrawals for seven yea…