These summarise real-life cases we’ve investigated. You’ll find stories similar to your own situation. Read them to help sort out your own problem, or to get an idea of how we might handle your complaint.
June 2022
Michael and Melissa leased a farm but wanted to buy their own farm. In 2020 the couple approached th…
In March 2021, Ruby was the victim of an invoice scam. An email purportedly from her builder directe…
Leonardo's daughter did some private work for one of her clients. The client transferred $10,000 int…
In 2020, Max obtained pre-approval from his bank to borrow up to $1.5 million to buy property. Max h…
Robbie applied for a business loan in April 2021, but the bank declined his application because his …
In late 2020, Zara opened a foreign currency account at the bank and arranged for the transfer of $U…
May 2022
In December 2019, George approached the bank about a $300,000 loan to help his brother buy a house. …
Jerome lost $660,000 in a cryptocurrency scam in 2021.
In 2020, Sophie asked the bank to refinance business lending she had at another bank because it woul…