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November 2006

ATMs /

Use of two ATMs leads to investigation mix-up

Ali went to an ATM of another bank to withdraw $100. After she entered her PIN, the ATM appeared to …

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September 2004

Financial abuse of the elderly /

Card's terms and conditions put loss squarely on bank

Gladys, an elderly woman, used her debit card to buy groceries at her local supermarket. Two days la…

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