These summarise real-life cases we’ve investigated. You’ll find stories similar to your own situation. Read them to help sort out your own problem, or to get an idea of how we might handle your complaint.
November 2006
Ali went to an ATM of another bank to withdraw $100. After she entered her PIN, the ATM appeared to …
September 2004
Gladys, an elderly woman, used her debit card to buy groceries at her local supermarket. Two days la…