Jamie complained to us. She said she was aware she would not be liable for fraudulent transactions made using her card if she used it according to its terms and conditions, but she wanted to eliminate the risk of this happening.
We explained that we could not review the bank’s decision to issue her a contactless card. This was a decision the bank was entitled to make, and the bank was not doing anything wrong.
Jamie accepted we could not help her and withdrew her complaint.Print this page