Limited English

We use interpreters from Language Line. You can also view the complaint process in Chinese (Simplified) | Chinese (Traditional) | Hindi | Korean | MāoriPunjabi | Samoan | Sign language | Tongan.  

New Zealand Relay

We can arrange for you to use the services of New Zealand Relay when making a complaint. New Zealand Relay staff are trained to help people who are deaf, hearing-impaired, deaf-blind, or speech-impaired. The service is available 24 hours a day.

  • 0800 4 713 713 (TTY)
  • 0800 4 715 715 (voice)
  • 0800 4 329 697 (fax)