Limited English

We use interpreters from EziSpeak. You can also view the complaint process in:

  Chinese (Simplified) | 简化字

  Chinese (Traditional) | 正體字/繁體字

  Hindi | हिन्दी

  Korean | 한국어

  Māorite reo

  Punjabi | ਪੰਜਾਬੀ

  Samoan Gagana faʻa Sāmoa

Sign language

  Tongan | lea fakatonga

New Zealand Relay

We can arrange for you to use the services of New Zealand Relay when making a complaint. New Zealand Relay staff are trained to help people who are deaf, hearing-impaired, deaf-blind, or speech-impaired. The service is available 24 hours a day.

  • 0800 4 713 713 (TTY)
  • 0800 4 715 715 (voice)
  • 0800 4 329 697 (fax)