Obtaining resource consent took longer and cost more than expected. The bank decided to lend her no more funds and to initiate a mortgagee sale, but Ana sold the property herself partway through the mortgagee sale process.
Ana complained to us that the bank had not lent her the extra money, as agreed. She also felt the bank’s property marketing was inadequate and resulted in a hurried private sale.
We were satisfied the bank had complied with its agreement for extra lending and could not find that the bank had acted wrongly when it moved to a mortgagee sale. Nor could we find that the property's marketing was inadequate because the property was sold privately two weeks into the bank’s six-week marketing campaign.
We declined Ana 's complaint.Print this page