Useful links

Consumer advocacy and service providers

• Age Concern
• Citizens Advice Bureau
• Community Law Centres
• Consumer New Zealand
• FinCap (National Building Financial Capability Charitable Trust / Family Budgeting Services) 
• Sorted

Government agencies

• Commerce Commission
• Commission for Financial Capability (Retirement Commissioner)
• Financial Markets Authority
• Human Rights Commission
• KiwiSaver
• Legal Aid
• Consumer Protection
• Parliamentary Ombudsmen
• Privacy Commissioner
• Reserve Bank of New Zealand

Industry organisations

• Financial Services Council
• Financial Services Federation
• New Zealand Bankers Association

Other dispute resolution services

• Complaint Line
• Financial Service Providers Register
• Financial Services Complaints Ltd
• Insurance and Financial Services Ombudsman Scheme
• Financial Dispute Resolution Service
• Financial Ombudsman Service - Australia
• Financial Ombudsman Service - United Kingdom
• Disputes Tribunal