Make a complaint

We will use the information on this form to look into your complaint.  This form will be forwarded to the bank, so only include information you are comfortable sharing with the bank.

If there is any information you would like to provide us that you do not want sent to the bank, or if you have any questions about this form please call us on 0800 805 950 or email

Read our privacy statement to see how we collect, store and manage information.