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New Zealand Sign Language

We have translated our information leaflet into New Zealand Sign Language to assist the deaf community to find out about how the Banking Ombudsman Scheme can help with bank complaints.

 

The Banking Ombudsman Scheme

 

What kinds of complaints can we look into?

 

How do you make a complaint to us?

 

What happens when you make a complaint to us?

 

What happens if we find in your favour?

 

What complaints can we not get involved in?