better banking

Savings and investment

Breaking a term deposit

Jan 2015

Can I break my term deposit? What will happen if I break my term deposit? What should I do before I invest my money in a term deposit? View this quick guide for answers to these questions.


Jul 2014

With the economy improving and some consumers being in a position to invest, the Banking Ombudsman Scheme has published a guide on investing.  The guide is based on the Banking Ombudsman’s insights from the global financial crisis and is designed to help consumers avoid making similar mistakes.


Apr 2014

This guide covers: who to direct a KiwiSaver complaint to, the main categories of complaint that the Banking Ombudsman Scheme receives and compensation for KiwiSaver-related complaints.