• Skip to site navigation
  • Skip to content
  • Top of page
  • Search
  • Contact us
  • 0800 805 950
  • The complaints process
    • Complaints we can consider
    • Bank participants
    • Special assistance
  • Guides & cases
    • Quick Guides
    • Case notes
  • About us
    • Banking Ombudsman
    • Our board
      • Board charter
    • Values
  • Make a complaint
  • The complaints process
    • Complaints we can consider
    • Bank participants
    • Special assistance
  • Guides & cases
    • Quick Guides
    • Case notes
  • About us
    • Banking Ombudsman
    • Our board
      • Board charter
    • Values
  • Contact us
  • 0800 805 950
  • Search
Make a complaint
Home chevron-big Guides & cases chevron-big Quick Guides chevron-big Cards
 
Sort
  • Date Asc
  • Date Desc

February 2018

Contactless cards

Contactless cards are a quick and easy way to make payments without the need to swipe a card or enter a PIN. Users simply hold the card clos...

Read full guide

February 2018

Cards and PINs

The loss or theft of a credit or debit card can be worrying and inconvenient. But if someone also gets your PIN, you face an even greater ri...

Read full guide

February 2018

Travel cards

By default, money loaded on to New Zealand-issued cards is New Zealand dollars. It can then be converted to the foreign currency or currenci...

Read full guide

March 2018

Chargebacks

If you use a credit or debit card to buy something and a dispute arises about the transaction, you can ask your bank to charge the transacti...

Read full guide
  • More about us
  • Annual Reports
  • Terms of Reference
  • Reference documents
  • 25th anniversary
  • Privacy
  • Our complaints process in:

  • Chinese (Simplified)
  • Chinese (Traditional)
  • Hindi
  • Korean
  • Māori
  • Punjabi
  • Samoan
  • Sign language
  • Tongan
  • Get in touch
  • Media
  • 0800 805 950

  • help@bankomb.org.nz
  • Make a complaint