better banking


Related companies covered by the Banking Ombudsman Scheme include:

  • AMP Home Loans Limited
  • KB Custodial Services Limited
  • Kiwi Capital Funding Limited 
  • Kiwi Asset Finance Limited
  • Kiwi Insurance Limited
  • Kiwibank Nominees Limited
  • Kiwibank Investment Management Limited
  • New Zealand Home Lending Limited


Contact details for Kiwibank and related companies (except AMP Home Loans):

Complaints Manager
Private Bag 39 888
Wellington Mail Centre
Lower Hutt 5045

Freephone 0800 113 355
Online complaints click here
Fax 04 462 7922 (Attn: Customer Support & Advocacy)


Contact details for AMP Home Loans Limited:

National Manager of Partnerships
AMP Services (NZ) Limited
PO Box 55
Freephone 0800 808 267