better banking

ASB Bank

Including Bank Direct and Sovereign Home Loans


Related companies covered by the Banking Ombudsman Scheme include:

  • Aegis Limited
  • ASB Group Investments Limited
  • ASB Management Services Limited (ASBMSL)
  • Commonwealth Bank of Australia
  • Investment Custodial Services Limited
  • Mortgage Holding Trust Company Limited


Contact details for ASB Bank and related companies:

Customer Care
PO Box 35
Shortland St
Auckland 1140

Direct dial 09 448 8757

Freephone 0800 272 288 - Extn 97757 when prompted
Online complaints click here